CONTACT US FOR ANY QUESTIONS
FAQS
No, you do not need to pay any additional taxes and duties. The final purchase price will be shown at checkout as usual.
You don’t need an account to complete a purchase. However, if you register with us, you can enjoy the following benefits through your GETLEDLAMPS account:
- Track your orders and view previous purchases
- Request your exchange or return directly from your account
- Add items and sold out products to your Wish List
- Save your address and card details so you can shop even more quickly in future
Depending on the status of your order, it may be possible to cancel an item or request a different size for an item you have already purchased. Please note, we’re unable to add an item to an existing order.
If you need to make any amendments to your order, please call our Customer Care Team as soon as possible and we’ll see what we can do.
Your return may take slightly longer to process as we have enhanced health and safety measures in place to protect our teams and customers. We are ensuring a minimum of 72 hours to process returned packages.